The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Filipino Breakfast!
“The Filipino breakfast served at the cafe was a highlight of my stay, with authentic flavors and generous portions that truly satisfied my morning cravings.” view full review
Stunning Room View!
“Staying on the tenth floor, I was treated to a amazing view of Cebu City that made my evenings magical while enjoying the comfort of my spacious room.” view full review
Rooftop Relaxation!
“The rooftop bar was a perfect spot to unwind with my favorite drinks, providing a vibrant atmosphere that made my evenings enjoyable while overlooking the city.” view full review
Cozy and Comfortable!
“The gigantic bed in my room was incredibly comfortable, ensuring that I had a restful night sleep after exploring the city during the day.” view full review
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
clean
friendly staff
limited options
not very expensive
8.2/10
Great
Rooms
8.2
Location
8.0
Service
9.0
Dining
8.1
Guest reviews
8.2/10
based on 9 reviews
8.3
8.3/10 based on 592 reviews
Jason
United States,
April
2024
7.6/10
My stay at this hotel was nice, with some positives and negatives. The rooms were large and comfortable on the 12th floor but needed maintenance badly. The service was accommodating and helpful with 30 mbps WiFi available in each room. The location was pretty good, within walking distance to Ayala Mall and a cool wine bar, though ventilation was lacking. The dining options were great with a lot to choose from, even better than some 5-star hotels.
Rooms
7.0
The room was large and comfortable on the 12th floor but needed maintenance very badly.
Service
8.0
The service was accommodating and helpful. The staff were warm and hospitable, waiting the entire time for their training in the service industry.
Location
7.0
The hotel's location was pretty good, close to Ayala Mall and a cool wine bar, but lacking ventilation which made going out to get the car unpleasant.
Dining
9.0
The dining experience was great with a lot of options to choose from, even better compared to some 5-star hotels.
Facilities
7.0
The facilities were alright.
Charles
United Kingdom,
March
2024
8.8/10
I had a fantastic stay at this hotel! The rooms were spacious and clean, the staff was incredibly friendly and helpful, and the location was very accessible. The dining experience was excellent with plenty of delicious options, and the facilities were top-notch.
Rooms
9.0
The room was big compared to other hotels and impressively clean. I decided to spend the night here because it was so impressive.
Service
9.0
The service was top-notch - friendly, professional, and customer-focused. The staff was very accommodating and made my stay even more pleasant.
Location
9.0
The hotel's location is very convenient, just a short walk from Ayala Mall. It's perfect for exploring Cebu and visiting all the attractions.
Dining
8.0
The dining experience was fantastic with a variety of delicious local and Filipino food options. I especially loved the fried danggit and dried fish.
Facilities
9.0
The hotel's facilities were great, offering everything I needed for a comfortable stay.
clean
limited options
Austin
United Kingdom,
January
2024
8.0/10
The hotel is a comfortable stay, with spacious rooms featuring a separate lounge area and a sliding door that divides the living room and dining area from the bedroom. The service is top-notch, with helpful and professional staff going above and beyond to ensure a pleasant stay. The location is convenient, within walking distance to restaurants and a mall. The dining experience offers a variety of options and is worth the additional payment. However, the hotel is not suitable for leisure travelers due to the lackluster surroundings.
Rooms
8.0
The rooms are spacious with a separate lounge area and a sliding door dividing the living and dining areas from the bedroom.
Service
9.0
The staff are very helpful and professional, always ensuring a comfortable experience.
Location
7.0
The location is convenient, with nearby dining options and a mall within walking distance.
Dining
8.0
The dining experience offers a range of options worth the additional payment.
Facilities
The hotel provides great value for money with its amenities and services.
comfortable
not nice
Alexander
United Kingdom,
December
2023
8.0/10
The hotel is well-located, offers good food, but noise can be an issue. The rooms are clean and have a nice view, but noise levels can affect sleep quality. The service is exceptional, very accommodating, and attentive. The location is convenient, with easy access to amenities. Dining options are varied and satisfying.
Rooms
7.0
The rooms were clean, and the food provided was enjoyable. Some noise issues affected sleep quality. The view overlooking the city was a nice touch.
Service
10.0
The service was outstanding, with friendly and attentive staff. They were accommodating and expressed genuine care for guests' needs.
Location
8.0
The hotel is very accessible, close to Ayala Center, malls, and dining options. However, it may be a bit far from some attractions.
Dining
8.0
The dining experience was satisfactory, with plenty of choices. The fried danggit and dried fish were highlights.
Facilities
7.0
The facilities were sufficient for a comfortable stay, but noise levels from other guests could be a concern.
Chris
United Kingdom,
December
2023
8.2/10
My stay at the hotel was fantastic! The rooms were spotless, and the bed was incredibly comfortable. The staff was attentive and made my experience great. On the downside, the location could use better ventilation. Overall, it was a wonderful experience.
Rooms
9.0
The room was nice and big, nicely decorated, and the bed was one of the most comfortable I've ever slept in.
Service
9.0
The staff was kind, nice, and helpful from the security guards to the managers. They were very attentive and courteous.
Location
7.0
The hotel is very close to Ayala Mall and offers easy access to various attractions in Cebu. However, better ventilation is needed in the area.
Dining
7.0
The dining experience was good with a variety of options to choose from, though the food quality could be more outstanding.
Facilities
9.0
The facilities were excellent and well-maintained.
Dennis
United States,
November
2023
8.2/10
My stay at Harolds Hotel was truly remarkable. The rooms were impeccably taken care of every day by two lovely staff members, Risard and Flor, who perfectly embodied Philippine friendliness. The rooms were not just good; they were nice, big, and exceptionally clean, providing a cozy retreat during my stay.
Rooms
9.0
The rooms were very clean and comfortable, offering a great level of cleanliness.
Service
9.0
The service at Harolds Hotel was top-notch. The staff, especially in the rooftop bar, were genuinely nice and attentive, making my experience truly memorable.
Location
8.0
The hotel's location was fantastic, being nearest to nearby malls and restaurants, making it very convenient for exploring the area.
Dining
7.0
The dining options at Harolds Hotel were excellent and offered a variety to cater to different tastes, although the food quality was not outstanding.
Facilities
8.0
The facilities at Harolds Hotel were great, offering everything needed for a comfortable stay.
Alice
United Kingdom,
September
2023
9.2/10
I absolutely loved my stay at this hotel! The rooms were spacious and the bed was incredibly comfortable. The service was exceptional, with the staff being kind and generous, always going the extra mile to make me feel welcomed. The location was perfect, close to Ayala Mall and surrounded by great places to explore. The dining experience exceeded my expectations with a variety of fresh and delicious options. Overall, a fantastic choice for travelers!
Rooms
9.0
The rooms were big and the bed was super comfortable, providing a great night's sleep.
Service
9.0
The service was outstanding, with the staff being more than kind and generous, making my stay truly memorable.
Location
10.0
The location was fantastic, close to Ayala Mall and surrounded by plenty of attractions to explore.
Dining
9.0
The dining experience was over the top, offering a fantastic selection of fresh and tasty dishes.
Facilities
9.0
The hotel facilities were top-notch, providing everything I needed for a comfortable stay.
great location
not easy to access
William
United Kingdom,
August
2023
8.4/10
I found the hotel to have spacious rooms, especially on the ground floor, and their conference room was perfect for having friends over for a drink with a nice view. The service was exceptional, with polite and helpful staff who always had a smile. The location was convenient, close to malls and restaurants I enjoy, with entertainment options nearby. The dining offerings were varied and tasty. The facilities met my needs, making my stay enjoyable.
Rooms
8.0
I appreciated the spacious rooms, especially on the ground floor.
Service
9.0
The staff was very helpful and friendly, making my event more enjoyable after a slight delay.
Location
9.0
The hotel's location was nice, close to malls, restaurants, and entertainment options.
Dining
8.0
The dining experience offered tasty choices, perfect before taking a bath and getting ready for the day.
Facilities
8.0
The facilities provided the convenience and comfort I needed during my stay.
Sam
United Kingdom,
May
2023
8.2/10
The hotel offers a modern and spacious atmosphere, making it feel like home, with friendly and helpful staff. The location is convenient, close to Ayala Mall, but might appear a bit shady. The dining options are tasty and diverse, with excellent value for money.
Rooms
8.0
The rooms were very clean and felt like home.
Service
9.0
The service was very helpful, polite, and responsive to requests.
Location
7.0
The hotel is in a strategic location, near Ayala Mall, with comfortable facilities.
Dining
9.0
The dining experience offered tasty choices with good value for money.
Facilities
8.0
The hotel has great value for money with excellent facilities.
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